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The Master Dealer Program is a key component in NMEA’s pledge to the boating public that NMEA dealers have the knowledge and expertise to deliver superior customer service. When boaters the see the Master Dealer logo, they’re getting the best service, equipment, and advice in the marine electronics industry.
To qualify, dealerships must have at least one Certified Marine Electronics Technician (CMET) or two National Marine Electronics Technicians (NMETs) on staff and meet requirements for technical education and proper use of specific test equipment. A point system based on technical courses that are completed successfully is used to determine a dealership’s eligibility.
Other classifications that will count toward a Master Dealer’s eligibility include the four NMEA installer training classes: Basic Marine Electronics Installer (MEI) Advanced Marine Electronics Installer (AMEI), Basic NMEA 2000 Installer, and Advanced NMEA 2000 Installer.
The Master Dealer Program focuses on three main areas: technical proficiency, ongoing education, and customer service. In order to ensure a high level of service, dealers participating in the program will provide customers with a Consumer Bill of Rights. The document outlines what customers can expect from the dealer and how to file a complaint if they’re dissatisfied with that experience. Any complaints will be reviewed by the NMEA Master Dealer Certification Committee. If a complaint is considered justified, the committee will notify the dealership that it has 60 days to resolve the issue with the customer. If the issue is not resolved to the customer’s satisfaction, the NMEA national office will step in. A dealership’s Master Dealer status can be revoked if the issue remains unresolved. The following NMEA Dealers have met the strict qualifications to qualify as a Master Dealer for 2020.
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|  Electronics Unlimited
3229 S. Andrews Avenue
Fort Lauderdale, FL 33316
954-467-2695 |  Larsen Marine Service
625 E Sea Horse Drive
Waukegan, IL 60085
847-336-5456 |  L & L Electronics
300 East Main Street
Branford, CT 06405
203-488-4814
|  Lunde Marine Electronics Inc.
5415 24th Avenue, NW
Seattle, WA 98107
206-789-3011 |  Maritime Communications, Inc.
766 Washington Blvd.
Marina Del Ray, CA 90292
310-821-4958 |  Martek of MD Inc.
9917 Stephen Decatur Hwy, Unit #5
Ocean City, MD 21842
410-213-0888
|  Midcoast Marine Electronics
129 Lakeview Road
Rockland, ME 04841
207-594-3993 |  Oceanwide Electronics
204 SW Winnachee Drive
Stuart, FL 34994
772-266-9300 |  Pete's Marine Electronics Inc.
101 Washington Road
Waldoboro, ME 04572
207-832-5707 |  SW Florida Marine Technologies
4519 SE 16th Place, #104
Cape Coral, FL 33904
239-463-3500 |  Technical Marine Support, Inc.
11114 Lakeshore Drive
Pleasant Prairie, WI 58158
847-746-0100 |  Voyager Marine Electronics
75 Eastern Avenue
Essex, MA 01929
978-768-7143 |  Voyager Maritime Alliance Group
1883 State Road 84, Bldg 2, Ste 105
Ft. Lauderdale, FL 33315
954-463-5910 |  Yachtronics
626 SW 4th Ave
Fort Lauderdale, FL 33315
954-763-1618 |  Young's Electronic Systems, Inc.
307 White's Path
South Yarmouth, MA 02664
508-619-7840 | |
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