NMEA
Facebook  Tweet  LinkedIn  Instagram YouTube





 

 
The Master Dealer Program is a key component in NMEA’s pledge to the boating public that NMEA dealers have the knowledge and expertise to deliver superior customer service. When boaters the see the Master Dealer logo, they’re getting the best service, equipment, and advice in the marine electronics industry.

To qualify, dealerships must have at least one Certified Marine Electronics Technician (CMET) on staff and meet requirements for technical education and proper use of specific test equipment. A point system based on technical courses that are completed successfully is used to determine a dealership’s eligibility.

The CMET classification, which has existed for nearly two decades, is awarded to technicians who have passed a stringent test examining all aspects of marine electronics. Other classifications that will count toward a Master Dealer’s eligibility include Marine Electronics Installer (MEI) and Advanced MEI. Technicians will also get credit for completing training in NMEA 2000®, the standard that allows plug-and-play operation of multiple devices connected to an onboard network.

The Master Dealer Program focuses on three main areas: technical proficiency, ongoing education, and customer service. In order to ensure a high level of service, dealers participating in the program will provide customers with a Consumer Bill of Rights. The document outlines what customers can expect from the dealer and how to file a complaint if they’re dissatisfied with that experience. Any complaints will be reviewed by the NMEA Master Dealer Certification Committee. If a complaint is considered justified, the committee will notify the dealership that it has 60 days to resolve the issue with the customer. If the issue is not resolved to the customer’s satisfaction, the NMEA national office will step in. A dealership’s Master Dealer status can be revoked if the issue remains unresolved.
                                                           


Anyboat Marine Electronics
7558 Greenly Drive
Oakland, CA 94605
510-430-2660

Atlantic Marine Electronics
5724 Rt. 9, P.O. Box 338
New Gretna, NJ 08224
609-296-8826

Electronics Unlimited
3229 S. Andrews Avenue
Fort Lauderdale, FL 33316
954-467-2695

L & L Electronics
300 East Main Street
Branford, CT 06405
203-488-4814


Larsen Marine Service
625 E Sea Horse Drive
Waukegan, IL 60085
847-336-5456

Lunde Marine Electronics Inc.
5415 24th Avenue, NW
Seattle, WA 98107
206-789-3011

Maritime Communications, Inc.
766 Washington Blvd.
Marina Del Ray, CA 90292
310-821-4958

Martek of MD Inc.
9917 Stephen Decatur Hwy, Unit #5
Ocean CIty, MD 21842
410-213-0888


Midcoast Marine ELectronics
129 Lakeview Road
Rockland, ME 04841
207-594-3993

Pete's Marine Electronics Inc.
101 Washington Road
Waldoboro, ME  04572
207-832-5707

SW Florida Marine Technologies
4519 SE 16th Place, #104
Cape Coral, FL  33904
239-463-3500

Technical Marine Support, Inc.
11114 Lakeshore Drive
Pleasant Prairie, WI  58158
847-746-0100


Voyager Marine Electronics
75 Eastern Avenue
Essex, MA  01929
978-768-7143

Voyager Maritime Alliance Group
1883 State Road 84, Bldg 2, Ste 105
Ft. Lauderdale, FL  33315
954-463-5910

Yachtronics
626 SW 4th Ave
Fort Lauderdale, FL  33315
954-763-1618

Young's Electronic Systems, Inc.
307 White's Path
South Yarmouth, MA  02664
508-619-7840


 
 National Marine Electronics Association
692 Ritchie Highway, Suite 104, Severna Park, MD USA 21146  
410-975-9425
info@nmea.org  
 
 Copyright© 2019 NMEA. All Rights Reserved.
 
Website Created and maintained by NSNA - A Bellingham WA Web Design Company